Effective Date: 01/11/2025 Last Updated: 05/11/2025
Welcome to Chahat Royale. These Terms and Conditions (“Terms”) govern your use of our website www.chahatroyale.com (“Website”) and any purchases or services offered through it.
By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before using our services.
General
- By using this Website, you confirm that you are at least 18 years of age or accessing the site under the supervision of a parent or guardian.
- We reserve the right to modify these Terms at any time without prior notice. The updated Terms will be effective from the date they are posted on the Website.
- Continued use of the Website following any such changes constitutes your acceptance of the revised Terms.
Account Registration
- To place an order, you may need to create an account by providing accurate and complete information.
- You are responsible for maintaining the confidentiality of your account credentials and all activities under your account.
- We reserve the right to suspend or terminate your account if any information provided is false, misleading, or violates these Terms.
Products and Pricing
- All products listed on the Website are described and priced accurately to the best of our ability.
- Prices and product availability are subject to change without prior notice.
- We reserve the right to correct any errors, inaccuracies, or omissions in pricing or product details at any time.
Orders and Payments
- When you place an order, it constitutes an offer to purchase a product. We reserve the right to accept or reject your order at our discretion.
- Payments must be made through the authorized payment gateways listed on our Website.
- All transactions are processed in Indian Rupees (INR) and comply with applicable Indian financial regulations.
- You agree to provide accurate payment and billing information and authorize us to charge your selected payment method for the total order amount.
Shipping and Delivery
- We currently deliver products only within India.
- Shipping charges, timelines, and methods will be displayed during checkout.
- While we strive to deliver products within the estimated timeframe, we are not liable for delays caused by courier services, natural events, or unforeseen circumstances.
Returns, Refunds, and Cancellations
- Our Return and Refund Policy (available on our Website) governs the terms under which you may return or exchange items.
- Refunds will be processed to the original payment method within the specified period after product inspection and approval.
- Orders once confirmed may be cancelled only as per the conditions mentioned in our policy.
Intellectual Property Rights
- All content on this Website — including text, images, graphics, logos, and software — is the property of Chahat Royale or its licensors and protected under applicable intellectual property laws.
- You may not copy, reproduce, modify, distribute, or exploit any part of this Website without prior written consent from us.
User Conduct
By using this Website, you agree not to:
- Use it for any unlawful or fraudulent purpose.
- Upload or transmit any harmful, obscene, or defamatory content.
- Attempt to gain unauthorized access to the Website or its systems.
- Engage in activities that could damage, disable, or impair the Website’s functionality.
Third-Party Services
We may use third-party tools (e.g., Google Analytics, payment gateways, logistics partners) to provide services.
Your interaction with such third parties is governed by their respective terms and privacy policies.
Limitation of Liability
- We are not liable for any indirect, incidental, or consequential damages arising from your use of our Website or products.
- Our total liability in any case shall not exceed the total amount paid by you for the order in question.
- We make no warranties, express or implied, regarding the Website’s availability, security, or fitness for a particular purpose.
Indemnification
You agree to indemnify and hold harmless Chahat Royale, its affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from your violation of these Terms or misuse of the Website.
Governing Law and Jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of India.
- Any disputes shall be subject to the exclusive jurisdiction of the courts located in Jaipur, India.